Safety is our priority!
We have made a change to our scheduling system to ensure our volunteer pilots perform at their best by limiting their flight duty time. This new rule raises the safety bar to prevent pilot fatigue.
If the appointment is scheduled for earlier than 10:30 am there is a 3 hour maximum wait time. This restricts our volunteer pilot duty time to a maximum 10 hour day. Example: If your appointment is at 10 am, we have until 1 pm to pick you up from the hospital.
If the appointment is scheduled for 10:30 am or later there is a 5 hour maximum wait time. This restricts our volunteer pilot duty time to a maximum 12 hour day. Example: If your appointment is at 11 am, we have until 4 pm to pick you up from the hospital.
If for any reason you are unable to leave within the designated timeframe we will book you a flight through Southwest Airlines at no cost to you.
MD Anderson unfortunately doesn’t have a shuttle service set up for people traveling to/from their facility to/from George Bush Airport or Hobby Airport. They often refer to Super Shuttle for shuttle service to and from the major airports. You may reach Super Shuttle directly at 713-523-8888, or toll free at 800- BLUE-VAN (800-258-3826) for more information. You may also visit them online at:
You may also Click Here to find other great resources for getting around MD Anderson.